We are truly sorry to hear about your experience and understand how disappointing it must have been to receive your dress with a missing lace and concerns regarding the stitching, especially when you had planned to wear it for a special occasion. 🤍
We would genuinely appreciate the opportunity to look into this matter and help address your concerns. Could you please reach out to us at orders@albinadyla.com or via WhatsApp at +1 (914) 439-2054 so our team can review your case and work toward finding the best possible solution for you?
We sincerely apologize for the disappointment and hope to have the opportunity to make things right.
Warm regards,
Eriola
Retention and Recovery Team